Shipping policy

At Exclusaro, we believe that a luxury experience should be effortless from the moment you order to the moment your item arrives. That is why we are pleased to offer complimentary, tracked worldwide shipping on all orders.

Order Processing:

Once your order is placed, our dedicated fulfillment partners begin processing it within 1-3 business days. Please note, processing times do not include weekends or holidays.

Orders placed after 6 PM (PT) on a Friday, or over the weekend, will be processed on the following Monday. We strive to dispatch your order as quickly as possible, but please allow for extra processing time during peak seasons and holidays.

Estimated Shipping Timescales:

Please refer to the chart below for estimated shipping times to your destination. While we aim to deliver within these windows, these are estimates and not guarantees.

Destination	Estimated Timescale
United States	5 - 12 business days
United Kingdom	7 - 14 business days
Canada	7 - 14 business days
Australia	7 - 14 business days
European Union	7 - 15 business days
Rest of World	10 - 21 business days

Our Shipping Partners:

To provide the best possible service, we work with a network of major international carriers and local courier partners.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can easily track your order's journey directly on our website using our "Track Your Order" page.

Customs, Duties, and Import Taxes:

Please be advised that Exclusaro is not responsible for any customs and import taxes that may be applied to international orders.

As the customer, you are the importer of record, and any applicable duties, taxes, or brokerage fees are your responsibility. We cannot control or predict these charges, as customs policies vary widely from country to country. We recommend contacting your local customs office for more information. We are not liable for any delays that may arise from customs procedures.